Patient Engagement Starts with Patient Access

Our digital front door helps you acquire and retain patients, reduce delays in care, lowers costs, and delight customers.

TRUSTED BY LEADING MEDICAL GROUPS

Doctors want to see their patients.
So why is it so hard?

  Which Provider?   Patients can choose from dozens of providers and care teams. Making the right match means understanding a provider’s expertise, accommodating complex provider preferences, and determining how a care team works together.

Which Provider?

Patients can choose from dozens of providers and care teams. Making the right match means understanding a provider’s expertise, accommodating complex provider preferences, and determining how a care team works together.

  Call and Wait   Agents have to comb through mountains of data to figure out where to best schedule patients. Limited network visibility makes it hard to offer patients the most convenient time or location. The first available appointment is usually weeks out despite the fact that many appointments go unused.

Call and Wait

Agents have to comb through mountains of data to figure out where to best schedule patients. Limited network visibility makes it hard to offer patients the most convenient time or location. The first available appointment is usually weeks out despite the fact that many appointments go unused.

  Check-In Hassle   Once patients arrive they have to fill out dozens of forms, often with information they have already provided. It’s hard for most groups to communicate longitudinally with patients including understanding how a condition evolves or a patient’s experience with her care.

Check-In Hassle

Once patients arrive they have to fill out dozens of forms, often with information they have already provided. It’s hard for most groups to communicate longitudinally with patients including understanding how a condition evolves or a patient’s experience with her care.

Transform
patient access

Direct patients to the right providers

Schedule an appointment across multiple channels

Engage with patients until the day of their visit

Administer post-visit surveys to manage your reputation

Complete paperwork from home

We take the busy work out of getting patients in the door so you can focus on the hard work of keeping them healthy.

 
 
 
 

Radix has helped us streamline the scheduling process, reduce scheduling costs, and improve access for our patients.

- Jana Baker, Atlanta Gastroenterology Associates

Our Products

Dash

DASH quickly matches patients with the right provider at the right location at the right time for the right duration.

DashSelf

The most sophisticated provider search and scheduling software on the market. Schedule appointments with any provider 24/7.

DashConnect

A groundbreaking patient relationship management platform that automates communication to engage patients.

Dash-In

Patients can check-in for appointments, sign required forms and even pay their balances, all from the comfort of their home.

DASH

DASH matches patients with the right provider at the right location at the right time for the right duration. Our data-driven approach to scheduling makes scheduling blazing fast, maximizes utilization, and eliminates scheduling errors.

Activate intelligent scheduling 
Rules-based scheduling enables physicians to have control over their schedules while maximizing continuity and load-balancing across the network.

Enable coordinated care
Book multiple resource with a single click.

Predict no-shows fill last minute cancellations
DASH predicts who won’t show up while automating key scheduling workflows such as waitlist management. Patients are alerted to open slots and can book on their phone without having to call.

Kemi Alli
 

"DASH has really improved patient access. Our schedulers are better able to match patients with the right providers and optimize existing capacity. And, by intelligently overbooking certain slots, we can get patients in to see their providers sooner”.

Kemi Alli, MD, CEO
Henry J. Austin Health Center

 

DASHself

The most sophisticated provider search and online scheduling software on the market. Schedule appointments with any provider 24/7.

Network Load-balancing
Steer patients toward the right provider at the right location for the right duration, maximizing capacity utilization while reducing delays in care.

No additional sign-in
No sign-in required. New and existing patients can quickly schedule an appointment without having to remember usernames and passwords. Patients are able to comply with the same scheduling protocols that schedulers do, no matter how complex.

Proactive revenue cycle management
Integrated fuzzy search and real-time eligibility verification eliminate the risk of duplicate accounts or surprises for the patient or practice on the day of the visit.
 
Enhanced consumer experience
As a white-label product, the branding and messaging is consistent with that of the rest of our website, so patients face a seamless experience.

GoldbergHeadshot.png
 

"The Radix team has been great to work with. They walked us step-by-step through the process and tailored the solution to meet our needs. Through their partnership we've been able to transform our scheduling operations."

Jeff Goldberg, Chief Operating Officer
Resurgens Orthopaedics

 

DASHconnect

A groundbreaking patient relationship management platform that automates communication to engage patients. Customized appointment reminders, targeted outreach, and surveys help improve patient experience.

Unlimited, actionable reminders
Multi-channel messaging following customizable, evidence-based protocols. AI-enabled chat empowers patients to confirm, cancel or even reschedule appointments.

Automate referrals
Streamline the referral process and reduce leakage by inviting patients to book needed appointments.

On-demand messaging
Let patients know about important updates.

Simplified pop health outreach
Fill gaps in care. Patients can easily schedule needed services without staff involvement.

DashConnect_Img.png
 Radith Health testimonial Keith Deter Peachtree Orthopedics
 

"DASH's ability to automatically schedule waitlisted patients has been like magic. Patients are able to see their physicians sooner and doctors' schedules are better utilized."

Kevin Deter, Chief Operating Officer
Peachtree Orthopedics

 
 Radix Health DASHin Screenshot

DASHin

A check-in solution for today's mobile world. Patients can check-in for appointments, sign required forms and even pay patients balances, all from the comfort of their home. A truly frictionless check-in experience. 

White-labeled product
Maintain consistency in your patient experience

Customizable forms and questions
Collect information before a visit begins, and survey results after a visit ends

Say goodbye to paper
Patients can sign required forms electronically 

Get paid
Patients can easily pay co-pays or outstanding balances.

Jeff McPherson

"Radix has allowed our group the opportunity to increase our staff efficiency, improve our communication to patients, and manage the complicated specialty scheduling of our physicians with ease!"

Jeff McPherson, Director of Clinical Operations
Tennessee Orthopaedic Clinics

OUR INTEGRATIONS

Athena Health
Greenway Health
eClinicalWorks
 
Nextgen+Healthcare.png
GE Healthcare
 

Integrates with most leading practice management systems

2018 Patient Access and Engagement Survey

Interested in how medical group executives from around the country are approaching patient engagement and access?  We found out.

White paper

Rethinking Patient Access: 7 Ways Provider Groups Can Redesign Their "Front Door" to Create a Competitive Advantage

CASE STUDIES

  PEACHTREE ORTHOPEDICS   Focus on patient access boosts utilization and patient experience

PEACHTREE ORTHOPEDICS

Focus on patient access boosts utilization and patient experience

  ATLANTA GASTRO   Atlanta Gastro streamlines scheduling to improve patient care

ATLANTA GASTRO

Atlanta Gastro streamlines scheduling to improve patient care

  TENNESSE ORTHOPEDICS CLINICS   For orthopedic practices, better scheduling means better care

TENNESSE ORTHOPEDICS CLINICS

For orthopedic practices, better scheduling means better care

  Explore How DASH Can Transform Patient Access for Your Organization

News

Blog

Events

12
Nov

Client Dinner @ NextGen User Conference

Nashville, TN

By Invitation

29
Nov

Client Happy Hour

Atlanta, GA

Coming Soon

5
May

AAOE Annual Conference

Nashville, TN