How to Hire Office Staff that Patients Will Love
If your practice has implemented efficient digital tools for scheduling, check-in, patient engagement before the appointment, and so on – your staff can find the time to train on their communications skills.
Patient experiences depend on ordinary, daily exchanges between patients and office staff. This is a fundamental truth of medical practice, but many physician groups struggle with a consumer centric approach to health care.
We have created a whitepaper that practice leaders who are thinking “patient for life” would be interested in: How to Hire Office Staff that Patients Will Love. Click below to learn how to do just that, and make strides in improving your practice's quality of care.