An Air Traffic Controller for Your Practice

See more patients, reduce operating costs, and improve patient experience. Guaranteed.

Is your practice operating at 100%?

Patient access is a challenge for most large provider groups. Despite long wait times, 10-30% of physician slots go unfilled due to suboptimally designed templates, inadequate load balancing, no-shows, cancellations and scheduling errors. Moreover, rudimentary estimates of appointment time are inaccurate, driving up wait times and increasing provider stress.

Stop "guestimating".

Start optimizing.

DASH (Dynamic Appointment Scheduling for Healthcare) is a patent-pending, cloud-based software platform that helps large provider optimizes ambulatory capacity utilization and efficently balance supply and demand. By leveraging predictive analytics, sophisticated optimization, and advanced automation, DASH improves access, reduces operating costs, eliminates errors and ensures happier patients and providers.

Radix has helped us streamline the scheduling process, reduce scheduling costs, and optimize access for our patients.

- Jana Baker, Atlanta Gastroenterology Associates

Our Products

Designed for large provider groups (20+) with centralized scheduling to improve scheduling efficiency, increase access and eliminate scheduling errors.   

Designed for large provider groups (20+) with centralized scheduling to improve scheduling efficiency, increase access and eliminate scheduling errors. 

 

Allow patients to schedule online following the same rules schedulers do. White-labeled solution integrates into provider group's website/app and enhances both search and scheduling.   

Allow patients to schedule online following the same rules schedulers do. White-labeled solution integrates into provider group's website/app and enhances both search and scheduling. 
 

Sophisticated Patient Relationship Management platform that automates communication to engage patients. Customized appointment reminders, targeted outreach, forms and surveys help improve patient experience. 

Sophisticated Patient Relationship Management platform that automates communication to engage patients. Customized appointment reminders, targeted outreach, forms and surveys help improve patient experience. 

Trusted by leading medical groups

Dash helps you:

  • Improve Access
  • Lower Operating Costs
  • Reduce Delays in Care
  • Eliminate Scheduling Errors

DASH uses data to help optimize provider templates and resource allocation. Our scheduling software quickly identifies the best appointment across your providers, making it easy to load balance across the network and find easy-to-miss slots. DASH uses logistic regression models to overbook patients at high risk of no-show to ensure your group is running at full capacity. When patients do cancel, the system automatically texts wait-listed patients as soon as slots become available. Patients can sign-up for an appointment without your staff picking up the phone. Practices using DASH can expect 3-8% more filled slots, meaning better access and higher revenue.

DASH integrates provider preferences and uses guided scheduling to improve ease of use. As a result, DASH reduces the time to book an appointment by as much as 40%. Automated fulfillment of cancellations and recalls means less work for your staff. Even allow patients to self-schedule following the same rules your schedulers do to create a new channel for patient access while further reducing cost.

DASH uses guided scheduling and advanced automation to help patients get appointments more quickly. Analytics gives managers real-time visibility into mismatches between supply and demand, helping practices take full advantage of existing capacity.

DASH applies intelligent rules to match patients with the right provider every time. DASH eliminates wasted visits due to poorly matched clinical needs, insurance coverage, geographic location, or personal preferences.

Case Study

 Learn how DASH is helping one of the largest GI groups in the country reduce  call times by 30%, improve provider utilization by 2.7% and eliminate scheduling errors. 

White paper

Rethinking Patient Access: 7 Ways Orthopaedic Groups Can Redesign Their "Front Door" to Create a Competitive Advantage

Dash features

Schedule Optimization

Proactively identify mismatches in supply and demand. Optimize template design and resource allocation.

Intelligent, Guided Scheduling

Quickly identify the best provider and appointment for each patient, load balancing across the network. Easily coordinate multiple appointments and services. Smart overbooking based on no-show risk maximizes capacity utilization.

Patient Self-Scheduling

Patients can book online following the same rules as schedulers. Integrated eligibility verification ensures no surprises for patients or providers.

Patient Reminders

Patients receive customizable, automated reminders on their mobile devices. Patients can easily confirm or cancel appointments or fill out pre- or post-visit surveys and forms.

Automated Wait-List

Easily fill cancellations through automated waitlists. Patients can accept an earlier appointment without picking up the phone.

Seamless integration

DASH is a decision layer on top of your existing EHR/PM. We partner with leading EHR/PM vendors and can easily integrate with most systems.

   Learn More About How DASH Can Transform Your Practice 

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Events

22
Apr

AAOE Annual Meeting

Indianapolis, IN

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7
Jun

29th Annual Conference of Healthcare Call Centers

Salt Lake City, UT

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8
Oct

MGMA 2017 Annual Conference

Anaheim, CA

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