A Better Way to Manage Access

See more patients, reduce scheduling cost, and eliminate scheduling errors. Really.

Is your practice
operating at 100%?

Patient scheduling is a nightmare for most large provider groups. Each day, 10-30% of physician slots go unfilled due to poor load balancing, no-shows, cancellations and schedulling errors. Moreover, rudimentary estimates of appointment time are inaccurate, driving up wait times and increasing provider stress.

Stop "guestimating".

Start optimizing.

Radix Health uses technology to improve patient access. DASH (Dynamic Appointment Scheduling for Healthcare) is a patent-pending, cloud-based software platform that optimizes ambulatory capacity utilization and reduces scheduling costs. By leveraging predictive analytics, rules-based scheduling, automation, and innovative user experience, DASH improves access, reduces scheduling costs, eliminates errors and ensures happier patients and providers.

Radix has helped us streamline the scheduling process, reduce scheduling costs, and optimize access for our patients.

- Jana Baker, Atlanta Gastroenterology Associates

Introducing

Designed for large provider groups (20+) and high volume contact centers to improve scheduling efficiency, increase access and reduce scheduling errors.   

Designed for large provider groups (20+) and high volume contact centers to improve scheduling efficiency, increase access and reduce scheduling errors. 

 

Allow patients to schedule online following the same rules schedulers do. White-labeled solution integrates into provider group's website/app and enhances both search and scheduling.   

Allow patients to schedule online following the same rules schedulers do. White-labeled solution integrates into provider group's website/app and enhances both search and scheduling. 
 

Sophisticated Patient Relationship Management platform that automates communication to engage patients. Customized appointment reminders, targeted outreach, forms and surveys help improve patient experience. 

Sophisticated Patient Relationship Management platform that automates communication to engage patients. Customized appointment reminders, targeted outreach, forms and surveys help improve patient experience. 

Trusted by leading indepedent medical groups

One of the largest primary care practicea in Metro Atlanta including over 50 family physicians, internists, and physician assistants.
A leading sports medicine and orthopaedic practice with 34 physicians and 9 locations.
One of the largest, independent GI practices in the country with nearly 100 physicians and 40 locations.

Dash helps you

  • Improve Access
  • Reduce Scheduling Costs
  • Reduce Delays in Care
  • Eliminate Scheduling Errors

DASH uses sophisticated algorithms to quickly identify the best appointment across your providers, making it easy to load balance across the network and find easy-to-miss slots. DASH uses logistic regression models to overbook patients at high risk of no-show to ensure your group is running at full capacity. When patients do cancel, the system automatically texts wait-listed patients as soon as slots become available. Patients can sign-up for an appointment without your staff picking up the phone. Practices using DASH can expect 3-8% more filled slots, meaning better access and higher revenue.

DASH integrates provider preferences and uses guided scheduling to improve ease of use. As a result, DASH reduces the time to book an appointment by as much as 40%. Automated fulfillment of cancellations and recalls means less work for your staff. Even allow patients to self-schedule following the same rules your schedulers do to create a new channel for patient access while further reducing cost.

DASH uses guided scheduling and advanced automation to help patients get appointments more quickly. Analytics gives managers real-time visibility into mismatches between supply and demand, helping practices take full advantage of existing capacity.

DASH applies intelligent rules to match patients with the right provider every time. DASH eliminates wasted visits due to poorly matched clinical needs, insurance coverage, geographic location, or personal preferences.

Case Study

 Learn how DASH is helping Atlanta Gastroenterology Associates reduce  call times by 30%, improve provider utilization by 2.7% and eliminate scheduling errors. 

Dash features

Schedule Optimization

Intelligently identify the best appointment, making it easy to load balance accross the network and easy-to-miss slots. DASH overbooks patients at high risk of no-show to fill empty slots and minimize lost revenue.

Guided Scheduling

Reduce the time to book an appointment by as much as 40%. Integrated provider preferences and guided scheduling means improved ease and accuracy. Avoid wasted visits and frustrated patients and providers due to poorly matched clinical needs, insurance coverage, geographic location or personal preferences.

Care Coordination

Easily coordinate multiple appointments and services, based on provider or department preferences. Minimize the number visits for your patients while reducing scheduling effort.

Advanced Automation

Allow patients to register self-schedule following the same rules your schedulers do. Automatically text wait-listed patients as soon as slots become available. Patients can book an appointment without your staff picking up the phone.

Seamless integration

DASH is a decision layer on top of your existing EHR/PM. It integrates with just about anything.

   Learn More About How DASH Can Transform Your Practice 

News & events

22
Sep

Technology Association of Georgia Innovation in Healthcare

Atlanta, GA

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27
Sep

Health 2.0 10th Annual Fall Conference

Santa Clara, CA

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30
Oct

MGMA 2016 Annual Confernece

San Francisco, CA

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